Frequently Asked Questions
What are your shipping options?
We offer a variety of shipping options. We offer free shipping on eligible orders, along with various ground and express options from FedEx and USPS. See more about our shipping options and policy here.
What is your return policy?
All eligible products must be returned within 30 days of delivery. Wire by the foot, custom fixtures, custom power cord whips and light bulbs are not eligible for returns. For more return information please see our return policy here.
Do you ever run promotions or sales?
Yes! Be sure to sign up for our mailing list to receive information about all promotions, sales, DIY projects and more!
What are your payment options?
We accept all major credit cards, PayPal, Apple Pay, Google Pay, Android Pay, Amazon Pay and ShopPay.
Do you offer designer discounts?
Absolutely! Read more about our designer and trade program here.
- Kathryn L.Verified BuyerRated 5 stars2 years agoGreat Site
I was so happy to come across your site. Just on the internet browsing one day and came across the Color Cord Company. Wasn’t looking for anything in particular. Tucked this site away in the back of my mind when a purchase of a pendant lamp that I made from a home improvement store required a modification to it in order for my husband to install it. When going to an electrical parts store and other retailers, he could only find parts of an industrial nature which would’ve aesthetically ruined the look of our new lamp. I told him about your website and he was able to find everything he needed.....they were perfect for our lamp. When he received the items he commented how durable they were and the quality was excellent. This is our go to place now when we are in need of lighting and electrical components. Thank you.Was this helpful?CCColor Cord Company2 years agoThanks so much for the great review, Kathryn! We love hearing stories like this :)
- Roman L.Verified BuyerRated 5 stars2 years agoMultiple Nelson Bubble Lamp installation bits
Very happy with solutions I purchased from color cord. Will buy again.Was this helpful?CCColor Cord Company2 years agoLove the light! It looks amazing.
- Jesse E.Verified BuyerRated 4 stars2 years agoAmazing but slow
Excellent job overall, just slow to ship-allow at least 3 weeks to deliverWas this helpful?CCColor Cord Company2 years agoHi, Jesse! Im so sorry that your order took longer than expected. Production items and free shipping can take a little longer depending on your location and production timelines.