Frequently Asked Questions
What are your shipping options?
We offer a variety of shipping options. We offer free shipping on eligible orders, along with various ground and express options from FedEx and USPS. See more about our shipping options and policy here.
What is your return policy?
All eligible products must be returned within 30 days of delivery. Wire by the foot, custom fixtures, custom power cord whips and light bulbs are not eligible for returns. For more return information please see our return policy here.
Do you ever run promotions or sales?
Yes! Be sure to sign up for our mailing list to receive information about all promotions, sales, DIY projects and more!
What are your payment options?
We accept all major credit cards, PayPal, Apple Pay, Google Pay, Android Pay, Amazon Pay and ShopPay.
Do you offer designer discounts?
Absolutely! Read more about our designer and trade program here.
- Joel C.Verified BuyerRated 5 stars2 years agoGreat product; fast delivery... very
Great product; fast delivery... very satisfied :)Was this helpful?CCColor Cord Company2 years agoHey, Joel! We love to hear that. Thanks for taking the time to leave a review!
- Martin P.Verified BuyerRated 5 stars2 years agoVintage Hanging Lamp Rehab
The color cord turn the ugly chain and cord lamp in to a beautiful updated lamp. The staff was very helpful in answering questions and recommending the components needed to make the rehab work. My only recommendation is when performing the installation go to the online guides and follow them as they provide more information and assistance in successfully completing the project. There was initial hiccup with the project and Color Cord came to the rescue and resolved the problem. The customer service is outstanding. Highly recommend doing business with Color Cord.Was this helpful?CCColor Cord Company2 years agoThanks for the fantastic review, Martin! We're so happy we could help you complete your project.
- Kristin N.Verified BuyerRated 5 stars2 years ago16' cord with switch
I love the supple feel of this cord! it hangs nicely and the color is perfect, classy not garish. will definitely come back for more cordsWas this helpful?CCColor Cord Company2 years agoThank you so much for your review. We are so happy to read that you are pleased with your purchase!
- David S.Verified BuyerRated 5 stars2 years agoAdorable, well made, and quick to ship!
I ordered a peppy red braided cord to replace the generic black plastic one on my son's Spongebob Squarepants lamp. It arrived fast, was easy to install, and fits so much better with Spongebob's exuberant attitude!Was this helpful?CCColor Cord Company2 years agoWe love this review! It is always nice when color cord can be used to give a fixture more personality. Glad to hear that Spongebob is looking good in red.
- Bill B.Verified BuyerRated 5 stars2 years agoGood product. People at Color
Good product. People at Color cord very helpful and professional.Was this helpful?CCColor Cord Company2 years agoHi Bill! Thanks for your kind words.