Frequently Asked Questions
What are your shipping options?
We offer a variety of shipping options. We offer free shipping on eligible orders, along with various ground and express options from FedEx and USPS. See more about our shipping options and policy here.
What is your return policy?
All eligible products must be returned within 30 days of delivery. Wire by the foot, custom fixtures, custom power cord whips and light bulbs are not eligible for returns. For more return information please see our return policy here.
Do you ever run promotions or sales?
Yes! Be sure to sign up for our mailing list to receive information about all promotions, sales, DIY projects and more!
What are your payment options?
We accept all major credit cards, PayPal, Apple Pay, Google Pay, Android Pay, Amazon Pay and ShopPay.
Do you offer designer discounts?
Absolutely! Read more about our designer and trade program here.
- glenn n.Verified BuyerRated 5 stars3 weeks agoGood looking
NiceWas this helpful?CCColor Cord Company2 weeks ago
Thank you for your review, Glenn!
- Sarah H.Verified BuyerRated 5 stars1 year agoGreat product, as always!
I used this to convert a hardwired bathroom vanity to a plug-in bedroom vanity, and it worked fabulously. I've purchased several plug-in pendants, swag hooks, cord stays, and now I've leveled up my DIY. All have been very high quality! I'll keep coming back to Color Cord Company :)Was this helpful?CCColor Cord Company1 year agoWow, look at those fixtures! What a DIYer you are now. We love to read stories like this. Thank you so much for sharing your review and the lovely image too!
- Rachael S.Verified BuyerRated 5 stars2 years agoFun cords everywhere!
Honestly using colorful cords makes electrical work much easier because you don't have to hid the cords! I mixed and matched lots of different colors so I have black and white cords, teal cords, and black cords. By painting the electrical boxes too it adds even more color. Super high quality product and great service. I've ordered 3 times from Color Cord Company and am always pleased!Was this helpful?CCColor Cord Company2 years agoOh, we love our repeat customers! Thank you so much for sharing your experience. It is so fulfilling to hear how people use our color cords in their space to make it their own.
- Giacomo C.Verified BuyerRated 5 stars2 years ago15ft light chord
The quality of the product is great and I find the service amazing. You can customize your light so that you can have your own unique piece. The preparation time and the shipping were very fast. I definitely give two thumbs up for them. Remember to buy all the parts you need because screws, cord stays and hangers are not included. But they have a great selection to choose from.Was this helpful?CCColor Cord Company2 years agoWe always love to read about customers using our products for DIY projects! Thank you for recommending our services.
- Janna D.Verified BuyerRated 5 stars2 years agoThis was too much fun!
I loved being able to customize my pendant lights. They brighten up my space so much and the colors and options are fantastic. This is a really high quality product and I'm sure I will be buying more whenever I decide to move to a new place. Thank you for creating such a unique service/product!Was this helpful?CCColor Cord Company2 years agoWe love to empower our customers to design their lighting just the way that they like it, and we always appreciate seeing reviews when customers enjoy that too!