How long will it take to get your order? Here are some things you need to consider!
Due to the impact of COVID-19 and increased order volume, it may take longer for your order to ship.
- As a result of additional safety practices at our warehouse, orders may take longer to process, produce, and ship.
- Please allow an additional 3-5 business days for instock items to process and ship.
- Please allow for 7-10 additional business days for your order to be produced. If your order is time sensitive please contact us and we will do our best to assist you.
- We will send you an email with tracking information when your order ships.
- Our Customer Service team is working diligently to answer your questions, but you may experience longer than usual phone hold and/or email response times due to the increase in volume.
We will email your tracking information as soon as your order ships. Contact us if you have any questions, we are here to help by email, phone, and live chat.
Our light fixtures and custom canopies are handmade to order in Denver Colorado. Our gorgeous handmade fixtures have a production time of 5-10 days in addition to your selected shipping speed. Be sure to account for production lead times when checking out with your items. All of our products with lead times are listed in each product description. Not sure? Contact us if you have questions.
NOTE: Orders that require production placed after 12:00 pm MST on Monday December 14th through January 4th, will have their 5-10 business day production lead time start on January 3rd, in addition to the shipping speed indicated on the order.
Our website will be fully functional and you can place orders any time during the holidays. However, our warehouse and production will be closed December 23rd through January 1st. We'll have limited customer service during this time, and orders will not be produced or shipped during our holiday closure. Shipping delays are to be expected during the holiday season, order as soon as you can!
Holiday Shipping Calendar:
Get your Package on time for the holidays! Check our Shipping Policy for other details. Use the information below on shipping cut offs to receive your package by December 25th.
📦 Free shipping on orders over $50!* 📦 *Some exceptions apply. See individual product page for exceptions. Contact us for more info.
Please note, the information below does not account for production lead times on fixtures.
SHOP QUICKSHIP ITEMS
LAST DAY FREE SHIPPINGDecember 8
LAST DAY GROUND SHIPPINGDecember 14
LAST DAY PRIORITY SHIPPING
by 11:00am MST December 21