Holiday Shipping

How long will it take to get your order? Here are some things you need to consider!

Covid19 Update:

Due to the impact of COVID-19 and increased order volume, it may take longer for your order to ship.

As a result of additional safety practices at our warehouse, orders may take longer to process, produce, and ship.
Please allow up to an additional 3-5 business days for order processing and shipping if necessary.
We will send you an email with tracking information when your order ships.
Our Customer Service team is working diligently to answer your questions, but you may experience longer than usual phone hold and/or email response times due to the increase in volume.

We will email your tracking information as soon as your order ships. Contact us if you have any questions, we are here to help by email, phone, and live chat.

Production Time:

Our light fixtures and custom canopies are handmade to order in Denver Colorado. Our gorgeous handmade fixtures have a production time of 2-3 weeks in addition to your selected shipping speed. Be sure to account for production lead times when checking out with your items. All of our products with lead times are listed in each product description. Not sure? Contact us if you have questions.

Holiday Closures:

Our website will be fully functional and you can place orders any time during the holidays. However, our warehouse and production will be closed December 24th and December 31st. We'll have limited customer service during this time, and orders will not be produced or shipped during our holiday closures. Shipping delays are to be expected during the holiday season, order as soon as you can!