Frequently Asked Questions
What are your shipping options?
We offer a variety of shipping options. We offer free shipping on eligible orders, along with various ground and express options from FedEx and USPS. See more about our shipping options and policy here.
What is your return policy?
All eligible products must be returned within 30 days of delivery. Wire by the foot, custom fixtures, custom power cord whips and light bulbs are not eligible for returns. For more return information please see our return policy here.
Do you ever run promotions or sales?
Yes! Be sure to sign up for our mailing list to receive information about all promotions, sales, DIY projects and more!
What are your payment options?
We accept all major credit cards, PayPal, Apple Pay, Google Pay, Android Pay, Amazon Pay and ShopPay.
Do you offer designer discounts?
Absolutely! Read more about our designer and trade program here.
- Claire H.Verified BuyerRated 5 stars2 years agoLove it
Looks fantastic! Super classy and clean. The plug in pendant chord I bought is also great and functions perfectly. Honestly Color Cord saved the day — I couldn’t find anything else like this anywhere that was reasonably priced and the customizing option was ideal. All my communication with them has been smooth and they seem like a brand run by real humans who understand the product they sell. Overall would highly recommend!Was this helpful?CCColor Cord Company1 year agoWe are so happy that we could help and that our shopping experience was a positive one. Thank you for writing this review!
- Regina M.Verified BuyerRated 5 stars2 years agoDelighted
I am a big fan of Color Cord. Really loved the process, speed and product. Already working with Rachel for a large order for our new wine tasting room in Napa, CA. Lighting is a critical aspect of the guest experience and I am glad to use Color Cord!Was this helpful?CCColor Cord Company2 years agoWe are so excited for your upcoming order and the pictures when they are installed! But, really we thank you for taking the time to write a lovely review for us too.
- Eleanor B.Verified BuyerRated 5 stars2 years agoGreat product
Everything on Color Cord’s end was great. It’s my first time using this kind of light and it didn’t look as good as I had imagined, but that’s just due to my own lack of design skills/experienceWas this helpful?CCColor Cord Company2 years agoGlad to hear that you are pleased with your purchase. Let us know if there is anything that we can do to help with your next DIY project.
- Deana G.Verified BuyerRated 5 stars3 years agoI love it so much!!!
This came in the mail, and I was so thrilled. It was exactly what I wanted and the components are such high quality. We needed a light for our piano, and our home has odd spacing for outlets. The 20 foot length was just what was needed here. My absolute favorite is the color of the socket, and the button cord stays! I'll be purchasing again for sure! I had so much fun making the first and can't wait to make something differentWas this helpful?CCColor Cord Company3 years agoThe fixture looks great over your piano! We love that color too. Let us know if you need any assistance. We are happy to help. Best, Rachel