Frequently Asked Questions
What are your shipping options?
We offer a variety of shipping options. We offer free shipping on eligible orders, along with various ground and express options from FedEx and USPS. See more about our shipping options and policy here.
What is your return policy?
All eligible products must be returned within 30 days of delivery. Wire by the foot, custom fixtures, custom power cord whips and light bulbs are not eligible for returns. For more return information please see our return policy here.
Do you ever run promotions or sales?
Yes! Be sure to sign up for our mailing list to receive information about all promotions, sales, DIY projects and more!
What are your payment options?
We accept all major credit cards, PayPal, Apple Pay, Google Pay, Android Pay, Amazon Pay and ShopPay.
Do you offer designer discounts?
Absolutely! Read more about our designer and trade program here.
- Janie C.Verified BuyerRated 5 stars3 years agoAwesome! love the many options!
Awesome! love the many options!Was this helpful?CCColor Cord Company3 years agoThat is the best compliment. We have worked hard to empower our customers to make their fixtures personal and styled to their own personality. I am so glad that you appreciate all the options. Let us know if you have any questions!