Frequently Asked Questions
What are your shipping options?
We offer a variety of shipping options. We offer free shipping on eligible orders, along with various ground and express options from FedEx and USPS. See more about our shipping options and policy here.
What is your return policy?
All eligible products must be returned within 30 days of delivery. Wire by the foot, custom fixtures, custom power cord whips and light bulbs are not eligible for returns. For more return information please see our return policy here.
Do you ever run promotions or sales?
Yes! Be sure to sign up for our mailing list to receive information about all promotions, sales, DIY projects and more!
What are your payment options?
We accept all major credit cards, PayPal, Apple Pay, Google Pay, Android Pay, Amazon Pay and ShopPay.
Do you offer designer discounts?
Absolutely! Read more about our designer and trade program here.
- Heather L.Verified BuyerRated 5 stars2 years agoPerfect finish
Could not have gotten the look I wanted without a coloured cord!Was this helpful?CCColor Cord Company2 years agoYour globe light looks great! Thank you for sharing both the image and your kind words.
- Glenn P.Verified BuyerRated 5 stars2 years agoNicely done
Nicely doneWas this helpful?
- Chris B.Verified BuyerRated 5 stars2 years agoGreat site & product
Color selection and customization options were awesome. Arrived quickly and product quality was great.Was this helpful?
- Sophia F.Verified BuyerRated 4 stars2 years agoSuper cute. Love the cord
Super cute. Love the cord and lampshade. Only con is there were no instructions for mounting the swag hooksWas this helpful?