Custom Color Cord Product - Pendant
Frequently Asked Questions
What are your shipping options?
We offer a variety of shipping options. We offer free shipping on eligible orders, along with various ground and express options from FedEx and USPS. See more about our shipping options and policy here.
What is your return policy?
All eligible products must be returned within 30 days of delivery. Wire by the foot, custom fixtures, custom power cord whips and light bulbs are not eligible for returns. For more return information please see our return policy here.
Do you ever run promotions or sales?
Yes! Be sure to sign up for our mailing list to receive information about all promotions, sales, DIY projects and more!
What are your payment options?
We accept all major credit cards, PayPal, Apple Pay, Google Pay, Android Pay, Amazon Pay and ShopPay.
Do you offer designer discounts?
Absolutely! Read more about our designer and trade program here.
- Matt M.Verified BuyerRated 5 stars2 years agoGreat product and service. The
Great product and service. The cord frayed from the canopy while installing and they sent me out a replacement super fast. Much appreciated!
Only minor notes to be aware of before buying are, In addition to the cord fraying easily (it's rayon), the canopy we bought is RAW brass, so it will age/oxidize super easy. Have some brass polish and will keep it shiny!Was this helpful?CCColor Cord Company2 years agoHi, Matt! Glad to hear we were able to help sent a replacement. The cord can be protected from fraying by using a few options outlined in our cut and strip how-to video in our blog. Hope it's helpful! Thanks so much for shopping with us.
- Brandon D.Verified BuyerRated 5 stars2 years agoLove every part of the
Love every part of the custom cord! Looks exactly how I imagined, and the website made it really easy to get what I wanted and know what to expect. The cord itself really completes the space in our house, and I loved that we could customize each and every part so that it looks great with the vibe of the rest of the room. Overall, very very happy, would order again!Was this helpful?CCColor Cord Company2 years agoIt pleases us greatly to read that you had a good shopping experience. Thank you for sharing!
- Daniela L.Verified BuyerRated 5 stars2 years agoPrompt delivery. Clear installation instructions.
Prompt delivery. Clear installation instructions. Looks great!Was this helpful?CCColor Cord Company2 years agoSo happy to see that you have had a good shopping experience with us!
- Jeffrey C.Verified BuyerRated 5 stars2 years agoWorked great and looks amazing.
Worked great and looks amazing.Was this helpful?CCColor Cord Company2 years agoHow fabulous! Thank you for sharing your review and your images.
- William M.Verified BuyerRated 5 stars2 years agoGreat company
Love these guys. Have bought several things. Great quality. Fast shipping. Easy website. Wouldn’t go anywhere else.Was this helpful?CCColor Cord Company2 years agoThanks for your loyalty, William! we appreciate your business :)