Frequently Asked Questions
What are your shipping options?
We offer a variety of shipping options. We offer free shipping on eligible orders, along with various ground and express options from FedEx and USPS. See more about our shipping options and policy here.
What is your return policy?
All eligible products must be returned within 30 days of delivery. Wire by the foot, custom fixtures, custom power cord whips and light bulbs are not eligible for returns. For more return information please see our return policy here.
Do you ever run promotions or sales?
Yes! Be sure to sign up for our mailing list to receive information about all promotions, sales, DIY projects and more!
What are your payment options?
We accept all major credit cards, PayPal, Apple Pay, Google Pay, Android Pay, Amazon Pay and ShopPay.
Do you offer designer discounts?
Absolutely! Read more about our designer and trade program here.
- Evan J.Verified BuyerRated 5 stars2 years agoRecent order
Great customer service!Was this helpful?
- Deb P.Verified BuyerRated 5 stars2 years agoYea!
Excited to get this custom build. The evergreen color of the cord matches our accent walls perfectly and will be a great piece to hang over the dining table. Now the real work begins.... hanging off of a 30 foot vaulted ceiling!Was this helpful?
- Kholby T.Verified BuyerRated 5 stars3 years agoExcellent Quality!
I came across Color Cord Company while looking for a less expensive version of a designer fixture that I wanted. The fixture shipped quickly and I was so pleased when it arrived. It's definitely well made and looks great over the sink in my powder bath. I would highly recommend this company!Was this helpful?CCColor Cord Company3 years agoThank you so much! We are so glad to hear that you love your light.