Our hearts go out to those impacted by Coronavirus (COVID-19). As we monitor developments regarding COVID-19 we wanted to reach out and let you know how we are working to keep our community as safe as possible and prevent any disruption of our services.
The health and safety of our staff are of the utmost importance. Most of us will work remotely to limit exposure, but our production and warehouse team will be working diligently with best practices in place as dictated by the CDC and other official sources. Our team will partake in frequent hand-washing and cleaning of frequently touched surfaces, in addition to working on a modified staggered schedule. This will limit the number of staff members in our facility at a single time and limit their exposure to each other and guarantee that each person has a minimum of 10 feet of distance from one another.
Items will ship outside of normal business hours, so please allow 12-24 hours for tracking information to update once you receive tracking information.
You can still place an order at any time and rest assured you will receive lamp parts and fixtures that are handled with care on-time. All of us at Color Cord Company is committed to providing the highest quality products and services with a smile and cheer, even during these uncertain times.
Be kind to one another, and remember, there are steps we can all take to keep each other safe.
Love and Light,
Your Friends at Color Cord Company
Notice: Due to current global conditions we are not able make address changes or contact couriers once an order has left our facility. Courier hold and wait times for customer service make it nearly impossible to speak to a representative about individual tracking numbers. Please feel free to contact the courier of your package at your own discretion.
Color Cord Company is not responsible for any courier delays. Fedex and USPS are experiencing unusually high demand and stress, so please allow additional time and courtesy to our shipping providers.